Privacy Policy

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details, UPI information (processed securely through our payment partners)
• Account Information: Username, password, purchase history, and preferences
• Communication Data: Your messages, feedback, and customer service interactions

We also automatically collect certain information when you visit our website:

• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies
• Browsing behavior and purchase patterns

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your purchases and account
• Providing customer support and responding to inquiries
• Personalizing your shopping experience
• Sending promotional offers and marketing communications (with your consent)
• Improving our website, products, and services
• Detecting and preventing fraud and security threats
• Complying with legal obligations

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping partners, marketing platforms)
• Business Partners: Trusted partners who assist in delivering our services
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our company

We do not sell your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at [email protected] or call +91 9903585649.

We use cookies and similar technologies to enhance your browsing experience. These help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically. This is subject to Indian Laws and Kolkata court's jurisdiction.